From: K Ideguchi
Subject: Page-2-Print software purchasing order
Dear Mr. Suzumoto,
Hello, my name is K Ideguchi, an Illustrator for Whitegoods Incorporated based in Tokyo.We are planning to purchase 10 “Page-2-Print” software licenses at
an your earliest convenience. Before we purchase, I’d like to ask you if our requests are acceptable. Could you take them into consideration, please?
First of all, we are wondering if you could provide unlimited telephone support upon purchasing. We would like our designers to get used to using this new software as soon as possible as any transition time could disrupt our production schedule. Your telephone support will help us have a smooth transition/changeover（この単語のほうが適している）.
In addition, is it possible to provide an in-house training session for our designers upon purchasing? Having face-to-face training will allow them to ask direct questions
when using the actual software.
Furthermore, if you plan to upgrade this software within a few months, could you offer us a free upgrade when the new version is available? We need to purchase the software as soon as possible as our company is planning to upgrade our entire computer network to Windows 7 in two months.
Lastly, we are wondering if you could offer
the a 20% discount on our 10 license purchasings this time. We only have 7 designers but will buy
3 extra licenses for future needs. It would be
very appreciated if you can offer the discount on the estimated price of $12,000.
We truly appreciate your kind consideration of/for the above and look forward to hearing a positive reply from you hopefully by the end of this week.
Illustrator, Design department
1-2-3 Shinagawa, Shinagawa-ku,